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Scanned copy, if there are errors, please e-mail me with corrections:

Opening comments:  More at the end.
    A nice screw off you are not important enough for City politicians to take you seriously, letter.
Very interesting that she not ask for all the facts or give me a chance to present them and yet she feels can honestly say "
Your statement that "the actions of the City security were unlawful and wrong" is therefore inaccurate.".  In fact you have to be a fool to believe her statements and that she could in any way be an unbias judge of the complaint.

    Click here for the full list of letters, events and other details about the complaints and how the City is mishandling them.
After all, having the proof that the City of Mississauga's security edited and destroyed evidence in a criminal case is very special, indeed!

    View the pdf files - page 1 & page 2

    Return to the index of this complaint.

Corporate Services Department  - Legal Services
City of Mississauga
300 City Centre Drive
MISSISSAUGA ON L5B 3C1                                        Leading today for tomorrow

Tel.: 905-615-3200 ext. 5006            WRITER'S DIRECT LINE (905) 615-3200 ext. 5393
FAX: 905-896-5106

December 21, 2007

Dear Mr. Barber:

Re:     Formal complaint regarding the conduct of the City Security staff on June 7, 2006 and complaints system
          respecting corporate security.

Your letter dated November 27, 2007 regarding the lack of a formal complaints system related to City Security and regarding the action of the City Security staff on June 7, 2006 in the Council Chambers formed the basis of your deputation before the City Council at its meeting of December 12,2007. At that meeting, City Council received your deputation and documentation, and referred the matter to staff. The purpose of this letter is to formally respond to the issues you have raised.

While the City does not have a formal complaints processing system to deal with complaints made by the public about City staff, any such complaints have always being accepted by the employee's supervisor, senior management, or Members of Council at any time. All complaints received are followed up and/or investigated and where requested, a response is provided to the complainant. Recognizing the special nature of the work performed by security staff, I can confirm that staff are reviewing the need for a formalized complaints procedure and will be submitting a report to City Council in respect of this matter early in 2008."

In respect of your formal complaint regarding the conduct of the City Security Staff on June 7, 2006, I will first respond to your request for surveillance video. City staff have confirmed that the tape of you entering the building is no longer in existence. The surveillance tape of the Council proceedings is not available due to privacy concerns for the individuals who were present, pursuant to the Municipal Freedom of Information and Protection of Privacy Act. The legislation prevails and the City must deny your request.

Regarding your comments and excerpted provisions of the Municipal Act respecting the role of Members of Council, and from the City Procedure By-law, these legislative provisions do not impair the ability of security staff to perform their duties as authorized by other legislation. Security officers of the City are expected to protect City facilities and are authorized under the Trespass to Property Act to request any person to leave the premises when they deem it is


necessary or appropriate. Your statement that "the actions of the City security were unlawful and wrong" is therefore inaccurate.

Yours truly, Mary Ellen Bench - City Solicitor


c.     Mayor and Members of Council
        Barbara McEwan, FOI Co-ordinator

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